满意度-获取问卷查看详情

更新时间:2022-04-29 16:37:55

接口说明

该接口用于第三方人工回访后,获取工单对应的问卷填写后的详情信息

基本信息

请求方式: GET

请求路径:

https://prod.open-api.mysre.cn/third-visit/get-questionnaire-info

请求参数

参数名 参数位置 参数类型 必填 默认值 示例 描述
o query string retesting 对应云服务租户号
business_id query string rg0120220428174212396 工单id

请求示例

get /third-visit/get-questionnaire-info?o=retesting&business_id=rg0120220428174212396

返回成功示例

{
    "errcode" : 0 ,
    "errmsg" : "ok" ,
    "data" : {
        "id" : "3a0381f9-7734-9645-e6ff-68a1c04c097f" ,
        "questionnaire_id" : "3a0334d7-c5d8-cbf1-c9cd-3de0cfad57cd" ,
        "answer_on" : "2022-04-28 18:52:02" ,
        "answer_user" : "22b11db4-e907-4f1f-8835-b9daab6e1f23" ,
        "answer_user_name" : "超级用户retesting" ,
        "name" : "多指标关联多题" ,
        "type" : "自定义" ,
        "slogan" : "感谢您能抽出几分钟时间来参加本次答题,现在我们就开始吧!" ,
        "app_code" : "CustomerService" ,
        "is_hide_num" : "0" ,
        "detail_type" : "answer_questionnaire" ,
        "questions" : [
            {
                "id" : "3a0381f9-7739-7add-4db8-4660ffddfcee" ,
                "parent_id" : "" ,
                "answer_questionnaire_id" : "3a0381f9-7734-9645-e6ff-68a1c04c097f" ,
                "question_id" : "3a0334d6-ddc3-f9b8-5183-d4ac696073d4" ,
                "answer" : "111" ,
                "name" : "单选关联指标" ,
                "is_system" : "0" ,
                "type" : "radio" ,
                "is_required" : "1" ,
                "is_show_to_owner" : "1" ,
                "sort" : "1" ,
                "max_option" : "0" ,
                "dissatisfied_reason_threshold" : "3" ,
                "options" : [
                    {
                        "id" : "3a0381f9-7739-4011-1782-75e24223dc1e" ,
                        "answer_question_id" : "3a0381f9-7739-7add-4db8-4660ffddfcee" ,
                        "option_id" : "3a0334d6-de04-ed0c-8182-7e6de91236d3" ,
                        "is_select" : "1" ,
                        "remark" : "" ,
                        "name" : "111" ,
                        "has_input" : "0" ,
                        "score" : "3" ,
                        "sort" : "1"
                    } ,
                    {
                        "id" : "3a0381f9-7739-9199-4608-dcd8de0f2cb5" ,
                        "answer_question_id" : "3a0381f9-7739-7add-4db8-4660ffddfcee" ,
                        "option_id" : "3a0334d6-de05-87bb-1c4f-ec014856387a" ,
                        "is_select" : "0" ,
                        "remark" : "" ,
                        "name" : "222" ,
                        "has_input" : "0" ,
                        "score" : "5" ,
                        "sort" : "2"
                    }
                ] ,
                "question_target" : {
                    "id" : "3a0381f9-7739-4b80-29c1-7e08fcb6c6b1" ,
                    "answer_question_id" : "3a0381f9-7739-7add-4db8-4660ffddfcee" ,
                    "target_id" : "39fa7949-9416-6436-5982-6b8c0cc5f024" ,
                    "target_name" : "总体满意度" ,
                    "score" : "3"
                }
            } ,
            {
                "id" : "3a0381f9-7739-92c1-c462-180bba394448" ,
                "parent_id" : "" ,
                "answer_questionnaire_id" : "3a0381f9-7734-9645-e6ff-68a1c04c097f" ,
                "question_id" : "3a0334d7-4e59-e6d3-5659-2d27490e5327" ,
                "answer" : "2222" ,
                "name" : "多选题" ,
                "is_system" : "0" ,
                "type" : "checkbox" ,
                "is_required" : "1" ,
                "is_show_to_owner" : "1" ,
                "sort" : "2" ,
                "max_option" : "0" ,
                "dissatisfied_reason_threshold" : "3" ,
                "options" : [
                    {
                        "id" : "3a0381f9-7739-a2ec-b216-03edb97ccda3" ,
                        "answer_question_id" : "3a0381f9-7739-92c1-c462-180bba394448" ,
                        "option_id" : "3a0334d7-4e9d-3a21-0eb8-5852cd147340" ,
                        "is_select" : "0" ,
                        "remark" : "" ,
                        "name" : "1111" ,
                        "has_input" : "0" ,
                        "score" : "0" ,
                        "sort" : "1"
                    } ,
                    {
                        "id" : "3a0381f9-7739-e161-ba32-4565096d343e" ,
                        "answer_question_id" : "3a0381f9-7739-92c1-c462-180bba394448" ,
                        "option_id" : "3a0334d7-4e9d-ddc6-c4d2-bdfdd8ddf284" ,
                        "is_select" : "1" ,
                        "remark" : "" ,
                        "name" : "2222" ,
                        "has_input" : "0" ,
                        "score" : "0" ,
                        "sort" : "2"
                    }
                ]
            } ,
            {
                "id" : "3a0381f9-7739-0771-1329-753987641095" ,
                "parent_id" : "" ,
                "answer_questionnaire_id" : "3a0381f9-7734-9645-e6ff-68a1c04c097f" ,
                "question_id" : "3a0334d7-75b7-e995-4160-93f4cff3119f" ,
                "answer" : "4" ,
                "name" : "打分题关联指标" ,
                "is_system" : "0" ,
                "type" : "score" ,
                "is_required" : "1" ,
                "is_show_to_owner" : "1" ,
                "sort" : "3" ,
                "max_option" : "0" ,
                "dissatisfied_reason_threshold" : "3" ,
                "question_target" : {
                    "id" : "3a0381f9-773a-258a-3898-ec863e2d1350" ,
                    "answer_question_id" : "3a0381f9-7739-0771-1329-753987641095" ,
                    "target_id" : "39fa7949-9416-6436-5982-6b8c0cc5f024" ,
                    "target_name" : "总体满意度" ,
                    "score" : "4"
                }
            }
        ]
    }
}

返回参数说明(成功)

参数名 参数类型 描述
errcode number 返回编码(0:代表成功; 非0代表失败)
errmsg string 调用失败原因
data object 数据集合

失败返回示例

{"errcode":"10015","errmsg":"o参数不能为空"}

返回参数说明(失败)

参数名 参数类型 描述
errcode string 返回编码(0:代表成功;非0代表失败)
errmsg string 调用失败原因

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